Privacy Policy
1. Introduction
Welcome to Paper Labs Classroom, operated by Paper Labs ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at paperlabs.co.
By creating an account or using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- Full name and email address when you register
- Password (stored in encrypted form — we never see your actual password)
- Profile information if you sign in via Google
- Payment information processed through our payment partners (we do not store card details)
2.2 Information Collected Automatically
- Quiz attempts, scores, and answer history
- Time spent on the platform
- Device type and browser information
- IP address and approximate location
3. How We Use Your Information
- Create and manage your account
- Deliver the exam preparation services you have purchased or accessed
- Track and display your quiz progress and performance
- Process payments and manage subscriptions
- Send transactional emails such as account confirmation and payment receipts
- Improve the quality and relevance of our question bank
- Respond to support queries sent to support@paperlabs.co
- Comply with applicable laws and regulations
4. Data Sharing
We do not sell your personal data. We share data only with:
- Supabase — database and authentication provider (Singapore/AWS)
- Payment partners — for processing payments
- Google — if you choose to sign in via Google OAuth
- Cloudflare — website hosting and content delivery
- Brevo — transactional email delivery
5. Data Retention
We retain your personal data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing. To exercise these rights contact us at support@paperlabs.co.
7. Data Security
- HTTPS encryption for all data in transit
- Row Level Security on our database — each user can only access their own data
- Encrypted password storage via Supabase Auth
- Regular security updates to our platform
8. Cookies
We use essential cookies only — required for authentication and session management. We do not use advertising or tracking cookies.